How the happiness score works
Every firm carries a public , a single 0 to 100 number shown on its storefront, the landing page, and the terminal. It answers one question, is this a good firm to trade for, and since firms compete on it, you deserve to know exactly what feeds it and why it can't be written by marketing.
What goes into the number
The score is computed by the Autonomous Risk Engine on the same 15-minute cycle as everything else it measures, from four weighted components:
| Component | Weight | What it measures |
|---|---|---|
| Payout confidence | 40 | The inverse of the firm's solvency stress: how comfortably its liquidity covers what it owes |
| Payout reliability | 25 | Whether requested payouts are actually being delivered, not queued and delayed |
| Win attainability | 20 | How close the firm's evaluation pass rate runs to a healthy norm: more traders genuinely succeeding scores higher |
| Reward generosity | 15 | How far the firm's profit split sits above the platform's 50% floor |
The weighting is deliberate: well over half the score is "will you actually get paid, promptly," because that's what traders mean when they ask if a firm is good. Generosity matters, but a generous split at a firm struggling to deliver payouts scores like what it is.
The bands
The number maps to a label you'll see next to it: Thriving at 85 and up, Happy at 70, Content at 55, Mixed at 40, and Strained below that.
Why an operator can't set it
Every input is measured, none is declared. Solvency stress comes from the risk engine's own signals, reliability from real payout outcomes, attainability from real pass rates, and the split from the firm's actual on-chain configuration. The operator's only lever on this score is running a firm that pays well, and that's the design: it makes the score a growth incentive that points the same direction as trader welfare.
The one caveat worth knowing
A brand-new firm starts at 75, "Happy," until it has real outcomes to measure. That's a default, not a measurement. When you're comparing firms, a 75 on a storefront with real history means something a 75 on a week-old firm doesn't; check the firm's age and volume alongside the score, both visible on its storefront.
The score is one of two public health signals, the other being the firm's risk-engine tier; The risk engine covers that one, and Choosing a firm covers reading them together.